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  Public Ticket #497615
V6.1 Update breaks nectar slider video.
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Comments

  • Darren started the conversation
    August 8, 2015 at 12:48pm

    Hello,

    I have updated to V6.1 and now the nectar sliders for the site has completely removed the video transitions. I have tried deactivating all plugins one by one and disabling the AJAX in the transitions tab. I have flushed all caches in plugins and Chrome, explorer and Mozilla to no avail?

    Any ideas?


    Regards

    Darren

  •  8,987
    Tahir replied
    August 8, 2015 at 2:13pm

    Hey ,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

    ThemeNectar Support Team 

  •   Darren replied privately
  •  8,987
    Tahir replied
    August 8, 2015 at 5:55pm

    Hey ,

    Please rebulid your minification cache .

    Thanks

    ThemeNectar Support Team 

  •   Darren replied privately
  •  8,987
    Tahir replied
    August 10, 2015 at 10:52am

    Hey ,

    See screenshot: http://prntscr.com/82vooy .

    Thanks

    ThemeNectar Support Team 

  • Darren replied
    August 10, 2015 at 11:05am

    Hey,

    I had previously tried that with the options on and off. Tried both the \"save changes and flush cache\" and \"flush cache\" options. I just tried this once more to be sure and still broken nectar.


    Thanks.

  •  8,987
    Tahir replied
    August 10, 2015 at 1:15pm

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

    ThemeNectar Support Team 

  •   Darren replied privately
  •  8,987
    Tahir replied
    August 10, 2015 at 1:46pm

    Hey ,

    The recent projects shortcode seems to be causing the bug at the moment. Please remove it for it to work now until a bugfix is released.

    Thanks

    ThemeNectar Support Team 

  • Darren replied
    August 10, 2015 at 2:13pm

    Hey,

    Thanks that worked perfectly. Most grateful for your efforts.

    Regards,

    Darren

  • M replied
    August 10, 2015 at 8:36pm

    Great - this was the same issue for my site. Thank you.

  • M replied
    August 11, 2015 at 5:19pm

    Do you have an ETA for the bug fix? I need this ASAP.

  •  8,987
    Tahir replied
    August 15, 2015 at 12:47pm

    Hey ,

    Thanks

    ThemeNectar Support Team