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  Public Ticket #501509
Main slider doesn't show up
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Comments

  • Gwendoline started the conversation
    August 13, 2015 at 2:45pm

    Hi,

    Images in my main slider does not show up (see attachment).

    Config: W8, chrome last version or firefox last version.

    Could you help me with this issue?

    Thanks,

    Gwendoline

  •  8,987
    Tahir replied
    August 14, 2015 at 5:17pm

    Hey ,

    There seems to be a bug with Recent Projects page element Title overlaid Zoom on hover Options : http://prntscr.com/843v17 which causes the Nectar Slider to not work.
    If you switch to another Project Style it should fix it for now till will release an update.

    Thanks

    ThemeNectar Support Team 

  • Gwendoline replied
    August 14, 2015 at 7:40pm

    Hey,

    Thanks, but it\'s not a Recent Projects page element. It\'s a Nectar Slider and I don\'t see where i can manage the hoverOptions.

    See attachments, i\'ve captured the configuration.

  •  8,987
    Tahir replied
    August 15, 2015 at 3:07pm

    Hey,

    Thanks

    ThemeNectar Support Team 

  • Gwendoline replied
    August 17, 2015 at 2:34pm

    Sorry but it\'s still not working... See attachment.

    I\'m testing it on a subsite : partners.ubleam.com

    Thanks for your help


  •  8,987
    Tahir replied
    August 17, 2015 at 4:20pm

    Hey ,

    Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

    ThemeNectar Support Team 

  •   Gwendoline replied privately
  •  8,987
    Tahir replied
    August 18, 2015 at 4:02pm

    Hey ,

    Seems to be working alright now.

    Thanks

    ThemeNectar Support Team 

  • Gwendoline replied
    August 18, 2015 at 7:16pm

    Sorry but it\'s still not working here... What can i do?

  •  8,987
    Tahir replied
    August 19, 2015 at 2:13pm

    Hey Again,

    I see you are viewing the site in Incognito mode. Code you try viewing it in normal mode and also try other browsers like Firefox .

    Thanks

    ThemeNectar Support Team 

  • Gwendoline replied
    August 19, 2015 at 3:25pm

    Hey,

    I\'ve already done that. I tried the normal mode on chrome & Firefox but i\'ve the same result...

  •  8,987
    Tahir replied
    August 19, 2015 at 5:13pm

    Its working perfectly on my end: http://prntscr.com/86fdwk . Could you try clearing your browser cache/cookies.

    Thanks

    ThemeNectar Support Team 

  • Gwendoline replied
    August 19, 2015 at 5:18pm

    Sorry didn\'t work. What can i do next?