First, apologies for logging another ticket, but I'm not sure how your ticketing system works. The last response I had to my blog screen problem was over a week ago when it was indicated that my problem was fixed (refer ticket 501324), however, it isn't fixed and I've had numerous people double check that it wasn't just me and my computer. Maybe your ticketing system thinks it's resolved when it isn't.
Anyway, I'm at my wits end and I'm losing business enquiries every day since the problem occurred over 2 weeks ago now. I'm under the assumption it is a software issue with something internal not talking to one another (refer to my additional observations on prior ticket).
Is there anything else I can do or perhaps at your end?
Hi,
First, apologies for logging another ticket, but I'm not sure how your ticketing system works. The last response I had to my blog screen problem was over a week ago when it was indicated that my problem was fixed (refer ticket 501324), however, it isn't fixed and I've had numerous people double check that it wasn't just me and my computer. Maybe your ticketing system thinks it's resolved when it isn't.
Anyway, I'm at my wits end and I'm losing business enquiries every day since the problem occurred over 2 weeks ago now. I'm under the assumption it is a software issue with something internal not talking to one another (refer to my additional observations on prior ticket).
Is there anything else I can do or perhaps at your end?
Martina
Hey ,
Also i noticed that you are using a Pinterest Share button which could be messing up the layout . Try deactivating that plugin.
Thanks
ThemeNectar Support Team
Thank you so much - it works perfectly now :)
PS. I would close this ticket but I can\'t figure out how to