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  Public Ticket #529314
mobile menu on ipad and iphone 6 not working
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  • Mark started the conversation

    We are using the newest version of the theme on a clean installation with agency dummy data installed

    The off canvas menu on your demo works on mobile and ipad.

    we are having trouble getting the menu to fire on either of the devices the same way as it it does on your demo. We are particularly keen to get this working on the particles slider page.

    Can you assist please

    Kindest regards

    Mark

  • Mark replied

    Guys

    I appear to have a fixed this as we had visual composer ultimate addons installed. Can you look at making the theme compatible with this plugin?

    Kindest regards

    Mark

  •  8,990
    Tahir replied

    Hey,

    Try opening your functions.php file and changing these items:

    wp_enqueue_style(\'font-awesome\');
    wp_register_style(\'font-awesome\', get_template_directory_uri() . \'/css/font-awesome.min.css\');
    to this:

    wp_enqueue_style(\'font-awesome-2\');
    wp_register_style(\'font-awesome-2\', get_template_directory_uri() . \'/css/font-awesome.min.css\');
    Also, if you’re using page transitions, change the method to the standard option form the “AJAX” one

    Cheers


    ThemeNectar Support Team 

  • Mark replied

    Hey Tahir

    Thanks for the reply. Weirdly this works in landscape mode but not in portrait mode on the Ipad.

    Both the scroll down arrow and the hamburger (top right) still don\'t function in portrait mode.

    Anymore ideas??

    Kindest regards

    Mark

  •  8,990
    Tahir replied

    Hey Again,

    They seem to be working perfectly in Emulation mode . Are you testing on the actual device ?.

    -T



    ThemeNectar Support Team 

  • Mark replied

    Hi Tahir

    Yes. I\'m testing it on our office ipad.

    Kindest regards

    Mark

  • Mark replied

    Tahir

    We\'ve fixed this now so that the menu displays. However the menu function in a way where you have to click twice on an item in order to get to the sub pages.

    Is there any way to make the menu function on a single click. It currently highlights the item with the first click so it looks like it is set to function this way. is there anyway we can change it to a single click??

    Mark

  • Sang Tang replied

    I am having the exact same problem.

    My url is: http://canvasscap.com

  • Sang Tang replied

    I should also add that I have Ultimate Addons installed as well. When I removed Ultimate Addons, the menu works perfectly. However, when I activate it, the menu requires a double tap. Any fix would be appreciated. Thx.

  • Sang Tang replied

    Another fix is to toggle the \"Header Permanent Transparent\" to the \"off\" position -- which alleviates the need to disable Ultimate Addons (though you lose the look and feel of the transparent header).