When loading my website from the index url (http://davidpanaho.com/) the portfolio section will only display 3 or 6 portfolio thumbs and cut off the rest. There should be 9 portfolio thumbs showing. It seems as if the containing div calculates its size before all the portfolio thumbnails have finished loading.
Notes
The problem seems to happen randomly.
It tends to happen when the portfolio section isn't in the browser viewport when loading.
It only seems to happen when the browser window is larger than the 1000px responsive breakpoint.
Resizing the browser window after the page has loaded fixes the problem.
This only seems to happen on Chrome. I can't replicate the issue on IE11 or Firefox 39. I've replicated the issue on multiple computers and internet connections.
I have already opened a ticket about this but it is private because the site wasn't publicly accessible (https://themenectar.ticksy.com/ticket/513670). I have since made my site public in the hopes that anyone else who's experienced this problem can help out.
You'll find attached images highlighting the issue. Any help would be greatly appreciated.
So I\'ve followed the steps outlined in the article you linked to but unfortunately the problem persists. I\'m running Wordpress 4.3.1, I\'ve updated Salient, deleted and reinstalled VC, switched to the parent theme, disabled all plugins except VC and I don\'t have any caching plugins installed.
I\'ve just recreated the issue on another computer. You\'ll find attached the screengrab I\'ve just taken. I was able to recreate the issue by scrolling down to the photo section and reloading (F5) a couple of times.
Thanks for getting in touch once again and sorry about the delayed response.
I have signed into your dashboard and everything seems to be fine. On the front end, I tried recreating the problem by scrolling to the Design section where you have the nine projects and refreshing the page severally. I did refresh over five times but at no point did I get less than nine projects being displayed.
However, I will advise that you once again perform the plugin compatibility test by deactivating all the other plugins then clearing your browser's cache before testing. If the issue is resolved in this state, activate the plugins, one by one, until the conflicting plugin is identified.
I hope this will be helpful.
If you have more questions, don't hesitate to get in touch.
Hi,
When loading my website from the index url (http://davidpanaho.com/) the portfolio section will only display 3 or 6 portfolio thumbs and cut off the rest. There should be 9 portfolio thumbs showing. It seems as if the containing div calculates its size before all the portfolio thumbnails have finished loading.
Notes
I have already opened a ticket about this but it is private because the site wasn't publicly accessible (https://themenectar.ticksy.com/ticket/513670). I have since made my site public in the hopes that anyone else who's experienced this problem can help out.
You'll find attached images highlighting the issue. Any help would be greatly appreciated.
Thanks
Hey ,
Could you please go through the steps mentioned in here https://themenectar.ticksy.com/article/5032/
Thanks
ThemeNectar Support Team
Hey,
So I\'ve followed the steps outlined in the article you linked to but unfortunately the problem persists. I\'m running Wordpress 4.3.1, I\'ve updated Salient, deleted and reinstalled VC, switched to the parent theme, disabled all plugins except VC and I don\'t have any caching plugins installed.
I don\'t know what else to do here...
Hey Again,
I cant seem to see any issue at the moment : http://prntscr.com/8hzgkn .
Thanks
ThemeNectar Support Team
Hey,
I\'ve just recreated the issue on another computer. You\'ll find attached the screengrab I\'ve just taken. I was able to recreate the issue by scrolling down to the photo section and reloading (F5) a couple of times.
Hey - could you kindly allow me admin access so I can add a quickfix for you?
Cheers
Hey, any luck patching this issue? Thanks
Is anything being done about the problem on my site? I\'ve updated to the latest version of Salient and VC.
Hi David,
Thanks for getting in touch once again and sorry about the delayed response.
I have signed into your dashboard and everything seems to be fine. On the front end, I tried recreating the problem by scrolling to the Design section where you have the nine projects and refreshing the page severally. I did refresh over five times but at no point did I get less than nine projects being displayed.
However, I will advise that you once again perform the plugin compatibility test by deactivating all the other plugins then clearing your browser's cache before testing. If the issue is resolved in this state, activate the plugins, one by one, until the conflicting plugin is identified.
I hope this will be helpful.
If you have more questions, don't hesitate to get in touch.
Best Regards,