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  Public Ticket #536268
Video not showing
Closed

Comments

  • Desline started the conversation
    September 22, 2015 at 11:38pm

    Hi,

    I was adapting your agency theme under your template, and had uploaded the mp4 video file.

    However, the video is not showing in the homepage as I updated the page.

    Can you please advise me how to rectify this so that the video is shown on the homepage?

  •  8,990
    Tahir replied
    September 24, 2015 at 2:57pm

    Hey ,Please see Section 3.1 Troubleshooting Video Backgrounds in the user guide : http://themenectar.com/docs/salient.pdf .

    Also make sure you add in all the video types.

    Thanks

    ThemeNectar Support Team