Thank you for the article. But I don\'t understand what this means for all of the share counts from other social platforms. Do they use the same API? Can I get the counters back?
I\'ve removed twitter from the social buttons on the homepage.
Do you mean the Social Media Sharing Buttons option in the Salient Blog settings? Turning this one off and on is not working either.
The sharing buttons on the website are shortcodes placed inside of the pages. Somehow in the element inspector I can see there assinged an extra class: hide-share-count (see screenshot). If I remove them from the inspector the counts do show up. I\'ve tried placing new shortcodes with no results.
Yeah thats what I thought, that it wouldn\'t update the counts. Yet it did, I shared a page on fb and google+ and the counts were added to the counter.
As long as this is working my client wants to show the counts. So does this mean I need to manually remove the hide-share-count class in the theme files?
Hey ThemeNectar and Team
I had a few shares! on my content!
but now… they're gone!
I did recently just do an update of the theme (long overdue) … any insight on this??
Thanks!
Seems to be working now: http://prntscr.com/8lselo.
Thanks
ThemeNectar Support Team
We\'re experiencing the same issue. Any idea what may be causing it? We did an update recently as well.
Hey,
See changelog: http://themenectar.com/changelogs/salient.html .
Best.
ThemeNectar Support Team
Hey there,
My client is experiencing the same issue since a week or two.
I\'ve updated the theme today using the envato toolkid, unfortunately with no results.
Related URL: http://focused.nu/
Please see: https://themenectar.ticksy.com/article/5478/ .
BEst.
ThemeNectar Support Team
Hey Tahir,
Thank you for the article. But I don\'t understand what this means for all of the share counts from other social platforms. Do they use the same API? Can I get the counters back?
I\'ve removed twitter from the social buttons on the homepage.
Best regards,
Sietse
PS: I\'ve also done another update of the theme without results.
Hey ,
Please turn the option on and off in the Salient Theme Options Panel and that should fix it .
Best.
ThemeNectar Support Team
Do you mean the Social Media Sharing Buttons option in the Salient Blog settings?
Turning this one off and on is not working either.
The sharing buttons on the website are shortcodes placed inside of the pages. Somehow in the element inspector I can see there assinged an extra class: hide-share-count (see screenshot). If I remove them from the inspector the counts do show up.
I\'ve tried placing new shortcodes with no results.
Best.
Hey Again,
Sorry for the Confusion , The Twitter API was Officially Shutdown therefore in the new version you cant view share counts.
Best.
ThemeNectar Support Team
Hey,
Ah ok, thank you for the clarification.
But may I ask why? When I remove the hide-share-count class from the counter it works just fine. All the counts are still there.
The Twitter Share count wont update , its likely a cached count thats showing up now.
Best.
ThemeNectar Support Team
Yeah thats what I thought, that it wouldn\'t update the counts.
Yet it did, I shared a page on fb and google+ and the counts were added to the counter.
As long as this is working my client wants to show the counts. So does this mean I need to manually remove the hide-share-count class in the theme files?
Best
Hey Again,
ThemeNectar Support Team
Hey Tahir,
Thank you for the lines of css! And all of the support.
Best!