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  Public Ticket #543605
Disqus Not Showing UP
Closed

Comments

  • Austin started the conversation

    I can't get Disqus or any comments to come up on my single blog post. I see it is loading, but don't know why it's not displaying.

    The link I provided (http://whattopack.co/tech-travel-essentials-stay-connected/) has an example of it not loading. Please advise how to get it to display.


  •  8,990
    Tahir replied

    Hey,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to \"Standard\" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Thanks


    ThemeNectar Support Team 

  • Austin replied

    Hi Tahir,


    I did both of the options and tried a bunch of different things and things still don\'t seem to be working. Any other options that could be conflicting?


    Thanks,

    -Austin

  •  8,990
    Tahir replied

    Hey Again,

    Do you have comments enabled on that page ?.

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks


    ThemeNectar Support Team