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  Public Ticket #550659
BACKGROUND HEADER
Closed

Comments

  • REBECA started the conversation

    Hi there,

    I hope you are well. I eagerly need your help please. During the set up of the main page (Page Header Settings), the bakcground type option do not allow to click on the setting "Image Background", "Video Background", "HTML5 Canvas Background" to set up the main background. Attached you would find the Screenshoot of the problem.

    Could you tell me what is going on as well as an a quick solution?

    I have to finish it today please.

    Kind regards,

    Rebeca


  •  8,990
    Tahir replied

    Hey ,

    Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .

    Thanks


    ThemeNectar Support Team