I received emails that there was a need to update visual composer to 4.7.4, I did that, and now it doesn't work.
when I click on the plus sign to add an element, the screen turns white and freezes. I upgraded several sites with the same effect, and now can't edit.
I am having this problem with 4.7.4. Visual Composer doesn\'t work after I did the update (it was fine before). That is what I am asking help with. I am not the only person experiencing this problem.
I fixed it. Wow - the whole visual composer thing really messed with me for a bit. Of note is the PHP error that broke my site. The new salient visual composer requires PHP 5.4
I updated Salient and everything became unresponsive - white screens with no function or content. This is on a local install running Mac\'s MAMP that is running PHP 5.6.7
Thankfully did a full backup beforehand and have everything back to normal.
How do we update Visual Composer following the email from Envato?
I have salient and visual composer installed in two situations on two different servers:
1. wordpress multi-site where themes and plugins are installed on a network administrator
2. a stand-alone wordpress site
I am having the exact same problem in both cases (visual composer is not working when I click on the “+” sign the screen goes white and is inoperable (I have to refresh to get back to where I was, can’t add elements to the site)
What do you suggest that I do to correct? Uninstall and reinstall visual composer? Or?
Everything worked fine before I installed the visual composer update, and I only did that because of the vulnerabilities that envato described in recent emails.
I just used the following method that you suggested to overwrite the salient visual compuser on drpop.org, one of my sites using salient theme. The result was unsuccessful. I still have the same problem using visual composer (get a white screen, frozen, when I try to add an element)
Go to your Downloads page in your ThemeForest profile.
Locate the Download button next to Salient and click it. Upon clicking the Download button, a dropdown should appear.
Select Installable WordPress file only from the dropdown to begin downloading a .zip file of Salient itself.
Once you have downloaded this .zip file to your computer, uncompress it by double-clicking on it. This will reveal an unzipped version of the Salient theme.
Inside the Salient Theme Folder there is a /plugins folder which contains the js_composer_salient.zip, uncompress it by double-clicking on it. This will reveal an unzipped version of the Salient Visual Composer Plugin .
Connect to your server via FTP and navigate to your /wp-content/plugins/js_composer_salient directory.
Drag and drop the uncompressed version of Salient Visual Composer into this directory and ensure that all old files are overwritten.
For what it\'s worth, I was able to complete the update to Salient version 6.1.65 and Visual Composer 4.7.4 without trouble once I removed custom php and js modifications from the child theme folder. For me, that was what was causing my problems. I\'m now updated to current versions.
I received emails that there was a need to update visual composer to 4.7.4, I did that, and now it doesn't work.
when I click on the plus sign to add an element, the screen turns white and freezes. I upgraded several sites with the same effect, and now can't edit.
Advice?
Thank you.
Same thing happened to me.... Posted a ticket and then saw this.
ThemeNectar Support Team
I am having this problem with 4.7.4. Visual Composer doesn\'t work after I did the update (it was fine before). That is what I am asking help with. I am not the only person experiencing this problem.
I fixed it. Wow - the whole visual composer thing really messed with me for a bit. Of note is the PHP error that broke my site. The new salient visual composer requires PHP 5.4
Thanks
ThemeNectar Support Team
I updated Salient and everything became unresponsive - white screens with no function or content. This is on a local install running Mac\'s MAMP that is running PHP 5.6.7
Thankfully did a full backup beforehand and have everything back to normal.
How do we update Visual Composer following the email from Envato?
Thank you!
Hey Guys,
Just wrote an article for this : https://themenectar.ticksy.com/article/5182 . Let me know if you need more clarification.
Thanks
ThemeNectar Support Team
i definitely need more clarification, thank you.
I am using:
salient 6.01
visual composer 4.74
both of my servers are using php 5.4
I have salient and visual composer installed in two situations on two different servers:
1. wordpress multi-site where themes and plugins are installed on a network administrator
2. a stand-alone wordpress site
I am having the exact same problem in both cases (visual composer is not working when I click on the “+” sign the screen goes white and is inoperable (I have to refresh to get back to where I was, can’t add elements to the site)
What do you suggest that I do to correct? Uninstall and reinstall visual composer? Or?
Everything worked fine before I installed the visual composer update, and I only did that because of the vulnerabilities that envato described in recent emails.
I just used the following method that you suggested to overwrite the salient visual compuser on drpop.org, one of my sites using salient theme. The result was unsuccessful. I still have the same problem using visual composer (get a white screen, frozen, when I try to add an element)
Go to your Downloads page in your ThemeForest profile.
Also, please note that my wordpress menu looks different than the one in your article:
There is no plug-in optiion within Appearance
There is just a plug-in menu under the Appearance menu
There is also a separate Visual Composer menu item
see attached
For what it\'s worth, I was able to complete the update to Salient version 6.1.65 and Visual Composer 4.7.4 without trouble once I removed custom php and js modifications from the child theme folder. For me, that was what was causing my problems. I\'m now updated to current versions.