Hello,

The video is set in the \"header\" as background video is not loaded in the Safari browser. It works fine in Firefox, Internet Explorer and Chrome ... we have updated the \".thaccess\" file with the code indicated in the \"salient_user_guide.pdf\" but still not working.

We have followed the steps in the documentation and in the theme, but still not working.. can you tell us we are doing wrong? Thank you

To access the web http://northwesttriman.andresjarel.es/: User: NWT2016 Password: NWT2016

It\'s look like the error come from de salient theme css... !?

Yes, I did it! step by step ..the .mp4, .webm and the .ogg came from the url, your are indicated in the \"salient_user_guide.pdf\":

http://video.online-convert.com/convert-to-mp4

http://video.online-convert.com/convert-to-webm

and in the .htaccess we put the code:

AddType video/mp4 .mp4

AddType video/mp4 .m4v

AddType video/ogg .ogv

AddType video/webm .webm

AddType video/webm .webmv

Can you tell us what\'s going on and we need to do to fix it?

Versión 9.0 (9537.86.1.56.2)

Mac OSX: El Capitan 10.11.1 (15B42)
Safari: Version 9.0.1 (11601.2.7.2)

I used the online converter for all 3 file formats

Modified the .htaccess file
AddType video/mp4 f4v f4p m4v mp4
AddType video/ogg ogv
AddType video/webm webm

Confirmed with Hosting provider its returning the correct MIME type.
We did a CURL for a sample video and returned Content-Type: video/mp4

Tested this on one mac and it works fine, tested on another Mac with identical versions, and doesn\'t work.

Very keen to resolve this as this is becoming a huge issue with our target market and the high amount of users on this platform using Safari.

NOTE: I have also replicated this problem with your demo site too.

Please advise :-)

Very interested to know if this issue has been resolved ... I\'m experiencing the same thing. Thank you.