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  Public Ticket #563772
Site Not loading information
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  • David started the conversation

    Hey Hey,

    Quick question for you, I recently updated my site with the 6.1.65 update from the 4.__ version I previously had. Over all good and easy to do, however found one bug not sure how to fix. This being in my main page (Portfolio Item preview page and images in the project pages) will NOT load the featured project boxes and instead just continually shows the loading wheel. Additionally I am able to click on the links so I don't think that is the problem.

    The best I can tell is that the image link to the portfolio items and others seem to be broken because the images will not load in either the main page or the portfolio projects themselves...maybe it had something to do with the visual composer? Any help and fix : ) would be greatly helpful. thank you and hope to hear back from you soon

  •  8,990
    Tahir replied

    Hey ,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to \"Standard\" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Thanks



    ThemeNectar Support Team 

  • David replied

    Hey again,

    So I tried both options you mentioned however both did not work :( if it helps I noticed in the project detail page the header text doesn\'t show up either. If that changes anything do you have any other ideas??

    -David U/

  •  8,990
    Tahir replied

    Hey,

    See screenshot: http://prntscr.com/8ui531 . Seems to be loading up now.

    All the Best.


    ThemeNectar Support Team