Comments George started the conversationOctober 30, 2015 at 8:32pmI am having difficulty in getting my header to be transparent. 8,990Tahir repliedOctober 31, 2015 at 3:39pmHey,Try using the Permanent Transparent Header Option . Thanks ThemeNectar Support Team George repliedNovember 3, 2015 at 10:02pmIt appears to be on. Is there some condition that would disable it? 8,990Tahir repliedNovember 4, 2015 at 2:28pmHey Again,No its not: http://prntscr.com/8yvms1 . I am referring to this option : http://prntscr.com/8yvp4z . Best ThemeNectar Support Team George repliedNovember 5, 2015 at 2:48amscreenshotYes, it\'s enabled. Not working. 8,990Tahir repliedNovember 5, 2015 at 3:43pmCould you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. ThemeNectar Support Team George repliedNovember 5, 2015 at 6:35pmOK, trial and error. Apparently the page header background has to be assigned to a color. If it\'s unassigned you get no transparency. Sign in to reply ...
I am having difficulty in getting my header to be transparent.
Hey,
Try using the Permanent Transparent Header Option .
Thanks
ThemeNectar Support Team
It appears to be on. Is there some condition that would disable it?
Hey Again,
No its not: http://prntscr.com/8yvms1 . I am referring to this option : http://prntscr.com/8yvp4z .
Best
ThemeNectar Support Team
screenshot
Yes, it\'s enabled. Not working.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
ThemeNectar Support Team
OK, trial and error. Apparently the page header background has to be assigned to a color. If it\'s unassigned you get no transparency.