I have just upgraded the theme and it has broken the 'column background image' which is now not displaying. As a temporary fix, I have set it to a normal image but a background would work much better.
Any ideas as to how I can fix this and what the issue may be?
Could you please set a test page and let us know the admin credentials so we can check it out.
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hi.
I have just upgraded the theme and it has broken the 'column background image' which is now not displaying. As a temporary fix, I have set it to a normal image but a background would work much better.
Any ideas as to how I can fix this and what the issue may be?
Many thanks, Si
Hey ,
Could you please set a test page and let us know the admin credentials so we can check it out.
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
BestThemeNectar Support Team
Hey Again,
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Best.
ThemeNectar Support Team