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  Public Ticket #584705
anchor links
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  • James started the conversation

    Hi

    I have anchor links set up on my 'About' page.

    If you are on a different page, such as http://jameseaton.org, and then click on any of the menu items in the 'About' drop down menu, then the anchor links work fine.

    However, if you are on the 'About' page itself and then click on another item in the 'About' drop down menu, the page goes blank white.

    Any ideas on how to solve this issue?

    Thanks

  •  8,991
    Tahir replied

    Hey ,

    Please see

    You basically need to add the Full page link in the menu href.

    Best


    ThemeNectar Support Team 

  • James replied

    Hi

    I used that video to set things up. However it is different to my set up. I need the anchor links within a page that is in the main menu i.e. it is not just a one page site.

    I can set it up exactly as in the video and the anchor points work if I\'m already on the about page. However if I\'m on a different page such as \'Home\' and then select one of the anchor links form the drop down menu under \'About\' they don\'t work. If I set it up as in the screen shot attached, then the reverse is true i.e. if I\'m on a different page such as \'Home\' and then select one of the anchor links form the drop down menu under \'About\' they work, however if I\'m already on the \'About\' page they don\'t work and the screen just goes white.

    Any more ideas?

    Thanks

    James

  •  8,991
    Tahir replied

    Hey Again,

    Make sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Thanks


    ThemeNectar Support Team 

  • James replied

    Thanks Tahir

    Checking the \'Disable Fade Out On Click\' option has resolved the problem.

    J