when I go to the homepage and scroll down, the video will be shown again and I can see the rest of the content only later. Why? When I am on the homepage and scroll down, I want to see the content directly after the box roll and don't want to see a part of the video again and the rest later :-/
See screenshot: http://prntscr.com/97nonm . Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
I deactivated it, but the problem is still the same. There must be an issue with the nectar slider. After the box roll, the video is shown again but without the title (Willkommen An Board. Marketing Performers). I have to scroll again to see the content below. When I sroll up again, the video is not there anymore, instead of the that only the title is shown (s. attachment).
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Hi,
when I go to the homepage and scroll down, the video will be shown again and I can see the rest of the content only later. Why? When I am on the homepage and scroll down, I want to see the content directly after the box roll and don't want to see a part of the video again and the rest later :-/
Can you help me?
Hey ,
See screenshot: http://prntscr.com/97nonm . Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Best.
ThemeNectar Support Team
Hey,
I deactivated it, but the problem is still the same. There must be an issue with the nectar slider. After the box roll, the video is shown again but without the title (Willkommen An Board. Marketing Performers). I have to scroll again to see the content below. When I sroll up again, the video is not there anymore, instead of the that only the title is shown (s. attachment).
What can I do?
Hey Again,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Bes.t
ThemeNectar Support Team
Where can I send you the login data?
I fixed it on my own. You can close this ticket, if you like.