Hi, this is a continuation of a previous ticket (private #617876) about our site crashing after we added a new page.
After Tahir helped us get the site back up, we found that the Visual Composer was broken (it didn't display any elements or buttons to add elements). Tahir suggested adding more memory via FTP. We tried this, and it didn't solve the problem (and briefly knocked out the site). We're still working out of classic mode, which is functional but not ideal; we miss the visual composer. Any other fixes?
Hi, this is a continuation of a previous ticket (private #617876) about our site crashing after we added a new page.
After Tahir helped us get the site back up, we found that the Visual Composer was broken (it didn't display any elements or buttons to add elements). Tahir suggested adding more memory via FTP. We tried this, and it didn't solve the problem (and briefly knocked out the site). We're still working out of classic mode, which is functional but not ideal; we miss the visual composer. Any other fixes?
Thanks for your help.
Hey ,
We have VC 4.9 update coming out Later tonight which will fix this. Sorry for the Trouble.
Best.
ThemeNectar Support Team
Has the update come out yet? Also, attached is a picture of the broken composer, in case that\'s any help
Hey ,
ThemeNectar Support Team
ThemeNectar Support Team