Hey, I have a corporate website with a blog section. When I add into an article a "recent posts" section with Visual Composer , frontend and wp-admin display Error 500, and never fix up until I manage to delete the section. Can this error depend on memory limit? I tried to increase php memory limit, but it gives me the same error.
But I can't say I did it well:
i create a php.info, writing memory_limit = 80M ;
into wp-config I added, after "define('WP_DEBUG', false);" ---> define( 'WP_MEMORY_LIMIT', '80M' );
is it normal that php info request still says that memory limit is 32M? I tried to define a max memory limit into wp-config but it got worse, and I had to delete it. I also tried to add memory limit into .htaccess but everything got broken!
I have php v. 5.6.17, last wordpress update, and last theme update. Thanks.
Hey, I already have Salient theme 7.0.5 (I installed as soon as I got the e-mail). Now I re-downloaded it, and I updated again only the Visual Composer (to be sure), but it keeps giving me the same error :/
Hey, I can\'t find my error_log file, since I don\'t know php language, how can I create one? I read some guides, but I definitely didn\'t understand them :/ There is some code I can simply insert on .htaccess file or wp-config file?
Yes, my problem was a misconfiguration: I set the \"previous posts\" widget to display more articles than I had on my blog, so I think it had some trouble looking for what to display and that was making it crash.
Hey, I have a corporate website with a blog section. When I add into an article a "recent posts" section with Visual Composer , frontend and wp-admin display Error 500, and never fix up until I manage to delete the section. Can this error depend on memory limit? I tried to increase php memory limit, but it gives me the same error.
But I can't say I did it well:
is it normal that php info request still says that memory limit is 32M? I tried to define a max memory limit into wp-config but it got worse, and I had to delete it. I also tried to add memory limit into .htaccess but everything got broken!
I have php v. 5.6.17, last wordpress update, and last theme update.
Thanks.
Hey ,
ThemeNectar Support Team
Hey,
I already have Salient theme 7.0.5 (I installed as soon as I got the e-mail). Now I re-downloaded it, and I updated again only the Visual Composer (to be sure), but it keeps giving me the same error :/
thanks for your patience
Hey ,
Please use this guide : http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ .
Best.
ThemeNectar Support Team
Hey, I can\'t find my error_log file, since I don\'t know php language, how can I create one?
I read some guides, but I definitely didn\'t understand them :/ There is some code I can simply insert on .htaccess file or wp-config file?
Hey Again,
Best would be to contact your hosting provider and ask them to check the logs.
Best.
ThemeNectar Support Team
Ok, thanks, i\'ll do it.
Same problem :-(
Hi Sara,
Did you manage to solve the problem via server?
Sorry, the problem was with the server, not with the theme :-)
Yes, my problem was a misconfiguration: I set the \"previous posts\" widget to display more articles than I had on my blog, so I think it had some trouble looking for what to display and that was making it crash.