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  Public Ticket #673027
External / affiliate product button text
Closed

Comments

  •  1
    Jamie started the conversation

    Hello,

    Since the last update, the External / Affiliate button text doens't show on product hover. I've attahced two screenshots for you.

    Any ideas how I fix this please?

    Thank you,

    Jamie

  •  8,996
    Tahir replied

    Hey,

    You seem to be on VC 4.7.4 . Update to 4.9.2 .


    Please see VC update instructions in here: https://themenectar.ticksy.com/article/5182/


    Thanks


    ThemeNectar Support Team 

  •  1
    Jamie replied

    Hello,

    Thanks for the quick reply.

    All updated and it\'s still not working?

    All the best,

    Jamie


  •  8,996
    Tahir replied

    Hey Again,

    Please choose the relevant option in here : http://prntscr.com/a70zmt .

    Best.


    ThemeNectar Support Team 

  •  1
    Jamie replied

    Hello,

    Yes, it was on the relevant option. I\'ve since changed it to \'add to cart text on hover\' and back to \'add to cart icon on hover\' again but it still doesn\'t work.

    All the best,

    Jamie

  •  8,996
    Tahir replied

    Hey Again,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Best.


    ThemeNectar Support Team 

  •   Jamie replied privately
  •  1
    Jamie replied

    Hi,

    I've updated salient to version 7.0.7 in the hope that it will fix my External / Affiliate button text not working, but have run into this problem. 

    Visual composer needs updating so I went to:

    Appearance > Install Plugins > Update 

    as seen in image 1 attached. It then takes me to a screen where it says 'To receive automatic updates license activation is required.' 

    In the second image it shows a 'settings' link, but when I click on that is says 'You do not have sufficient permissions to access this page.'

    Any ideas what I do next? 

    All the best,

    Jamie

  •  1
    Jamie replied

    Hey Guys,

    Any progress with this as yet? 

    All the best,

    Jamie

  •   Jamie replied privately
  •  3,028
    Andrew replied

    Hi Jamie,

    We are just checking to see if you are still experiencing the issue of the External / Affiliate button text not showing on product hover using the latest version of the Salient Theme files (7.5.02)

    In regards to the new Support Policy by Envato, there has been a change since September 21, 2015 which now limits the scope of support to 6 months with the option to extend this timeframe through the choice of purchase extensions.

    You may read up more on this in the link below if you require clarificaition.

    https://themeforest.net/page/item_support_policy

    I look forward to your reply if applicable

    Cheers!