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  Public Ticket #678744
Pictures uploaded to Salient VC Gallery are getting turned upside-down
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  • Stu started the conversation

    Pictures uploaded to Salient VC Gallery are getting turned upside-down. See photos of inside page builder and preview.

  •  8,992
    Tahir replied

    Hey ,

    Please install this https://wordpress.org/plugins/disable-responsive-images/ plugin and test. Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best .


    ThemeNectar Support Team 

  • Stu replied

    Nope, I answered my own question. It\'s called the EXIF Orientation Tag that\'s created when the initial photo is taken. It has to with the movie device the image was taken on. IF the camera is upside down, even if it shows right-side-up in an image viewer on the computer of the media folder in wordpress, when it\'s viewed via Google Chrome Web browser, the browser looks for the Orientation tag.

    Thanks for trying.