Okay
  Public Ticket #681228
Visual Composer not working
Closed

Comments

  • Formula URJC started the conversation

    Reinstalled the Theme 5 times now. Everytime I do it, the Visual Composer included in the theme (The one modified) is not working. Original visual composer does work (the authors one)

    This is a JS error I'm getting:

    Uncaught TypeError: Cannot read property 'params' of undefined (composer-view.js:245)

    And what I see is that where it is supposed to display the page to edit, there is nothing. Althought, if the page is blank (new page) it displays correctly, but if I save the page and re-edit again, blank again.

    Could I get some help please?


  •  8,992
    Tahir replied

    Hey ,


    Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .


    Best.


    ThemeNectar Support Team 

  • Formula URJC replied

    I see I have 7.0.2 of the Theme.

    Going to try to get in touch with my client who bought the theme to get access to the new download.

    Anyway, having the purchase code, do I have any option to register it to my self account to be faster?

    Thanks

  • Formula URJC replied

    Updated to 7.0.5. (Both Theme and plugin)

    Wordpress in last version.

    All other plugins disabled.

    Visual composer still not working. Errors are:

    backend.min.js?ver=4.9.2:4083 Uncaught TypeError: Cannot read property \'params\' of undefined

    backend.min.js?ver=4.9.2:4025 Uncaught TypeError: Cannot read property \'attributes\' of undefined

    When in a blank page I try to add a row, for example, I\'m getting:

    backend.min.js?ver=4.9.2:1984 Uncaught TypeError: Cannot read property \'vc_row\' of undefined


  •  8,992
    Tahir replied

    Hey ,


    We just released Salient 7.0.6, If you\'ve already installed Salient VC 4.9.2 you\'ll need to delete it and reinstall it to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/
    Best.


    ThemeNectar Support Team