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  Public Ticket #691306
Double Tap to close an overlay with DV Team plugin
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Comments

  •  2
    Adrian started the conversation

    Good Afternoon,

    I hope you're doing well!

    I am currently using this plugin with the Salient theme.
    Themeforest link: http://codecanyon.net/item/dv-team-responsive-team-showcase-wordpress-plugin/9962337
    Demo link: http://dvteam.wp4life.com/panel-side/

    On desktop, everything works fine. But on a mobile device, it takes two taps/clicks in order to close the overlay. Any ideas why this is happening?

    At first, I thought it was the plugin that I was using. I've read their documentation, gone through their support, and tried out the demo page on my mobile device (iPhone) after you click on a team member, and the pop-up comes up. If you want to close the overlay/pop-up, you have to tap the "x" or close button twice to get it to close. When you try their demo page, it works just fine on mobile.

    Here is the website we are using it on: http://stage.swiftsmartsolutions.com/about/ Scroll to the bottom towards the team section and tap on a user on mobile. You'll see that you have to tap twice to close.

    Any ideas on how to get it to work so that I only have to tap once on the X to close?

    Thanks again for all the great support and awesome theme.

  •  8,992
    Tahir replied

    Hey ,

    Please turn off the Auto Option in here: http://prntscr.com/aceoju .

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section. Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7 

    Thanks



    ThemeNectar Support Team