Okay
  Public Ticket #694061
Support expired? 20 days after purchase?
Closed

Comments

  •  1
    Subhan started the conversation

    How is this possible when I bought the theme only 20 days ago?

  •  4
    Austin replied

    I have the same issue. I purchased only around 5 or 6 days ago. No bueno. :'(

  • Megan replied

    Me too! It says I have 5 months left but when I try to submit a ticket to get help, the forum says it has expired :-(

  •  1,089
    ThemeNectar replied

    Hey guys,

    Ticksy needs an update to support the new license expirations correctly, most that are now saying expired are incorrect - however this is out of our direct control and we will notify the ticksy developers in regards. We will continue to provide support for these cases as usual in the meantime