Over the weekend sometime (I found out just now) that my site has stopped loading. I just get the persistent spinner I initially had this problem as there was a conflict with Jetpack but I have deactivated jetpack and I also have the most recent version of the theme.
Any ideas please? This is my business website so is a matter of urgency for me!
Hey - it was none of these so went to my Server people. There was a .htaccess problem aparently that they resolved. Thanks for your prompt reply though. Love the theme!
Hello
Over the weekend sometime (I found out just now) that my site has stopped loading. I just get the persistent spinner I initially had this problem as there was a conflict with Jetpack but I have deactivated jetpack and I also have the most recent version of the theme.
Any ideas please? This is my business website so is a matter of urgency for me!
Hey,
If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.
Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7
Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .
Best.
ThemeNectar Support Team
Hey - it was none of these so went to my Server people. There was a .htaccess problem aparently that they resolved. Thanks for your prompt reply though. Love the theme!