I reverted the update since the site where going just dark after updating it.
I have attached a screen shot of the results and then when I want to access the salient option panel it doesn't work. It show me an insufficient access error
The error happened when I imported the corporate demo from the salient theme option. After that I couldn't do anything.
I uploaded the theme from themeforest and was able to make it works. There's just a few small issue now that I'm not sure why it's like that.
I will add screenshots of everything I found.
Live editor is not showing the button properly.
My logo disappeared from my header, I tried to re-upload the logo and it seems it will not work. I also have logo for all type of header (dark, light...).
And the new feature template is not showing as it should I think.
I will revert to the previous version for now, let me know if you know how to fix it. Thank you
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
I reverted the update since the site where going just dark after updating it.
I have attached a screen shot of the results and then when I want to access the salient option panel it doesn't work. It show me an insufficient access error
The error happened when I imported the corporate demo from the salient theme option. After that I couldn't do anything.
Hey ,
Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .
Best.
Salient Support Team
I uploaded the theme from themeforest and was able to make it works. There's just a few small issue now that I'm not sure why it's like that.
I will add screenshots of everything I found.
Live editor is not showing the button properly.
My logo disappeared from my header, I tried to re-upload the logo and it seems it will not work. I also have logo for all type of header (dark, light...).
And the new feature template is not showing as it should I think.
I will revert to the previous version for now, let me know if you know how to fix it. Thank you
Hey Again,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Be.st
Salient Support Team