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  Public Ticket #698661
update/ images not showing
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  • Imani started the conversation

    Hello!

    I have two (ongoing) issues still ~

    1. a had ticket open about images not showing on my page or imposts, even with the latest update there is still issue. I was told to download and install a plugin, Disable Responsive Images, by a tech here but nothing has changed ...

    2. my Visual Composer is saying that it needs to be updated to 4.10 but I cannot update it. I have not been able to update since 4.9.2 If I try to download from code canyon I am asked to pay (but I paid for the theme WITH the plugin)

    Two sites are running Salient theme with the exact same issues. The other site in question is jetadoreiprand.com

    I also have the purchase license for that one as well, if needed ~

    Thank you.

  •  8,992
    Tahir replied

    Hey ,
    Please delete the VC plugin and then update .

    Please see VC update instructions in here: https://themenectar.ticksy.com/article/5182/

    Thanks


    ThemeNectar Support Team 

  • Imani replied

    Got it. Thanks ~