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  Public Ticket #703567
Website does not load on Mac
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Comments

  • Lorenzo started the conversation

    I tried viewing my website (http://www.castelnuovodesign.it/) from a friend's macboock Pro Retina 15 and the website loads blank with no content, it's unbelievable. I need my website for a presentation so it's urgent. Thanks.

  •  8,992
    Tahir replied

    Hey ,

    Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .

    Best.


    ThemeNectar Support Team 

  • Lorenzo replied

    Do I need to backup my website before doing these troubleshooting steps? I'm afraid the website won't stay the same, in particular with the visual composer step.

  •  8,992
    Tahir replied

    Hey,

    Yes it shouldnt hurt :) . 

    Best.


    ThemeNectar Support Team