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  Public Ticket #711275
Visual Composer Failure
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Comments

  • Andrew started the conversation

    So I have been using Salient for a while, but I have not updated because of the issue that the Visual Composer refuses to show up on my site, and I mean it works in the admin panel, but none of the features show up right now. I am extremely stressed because the only reason I forced myself to update is because the 4.3 composer which I originally bought was having a ton of bugs on the portfolio. 

    The issue seems to be with the portfolio, the sliders, and other custom graphics, because the navigation and typography seem to work just fine.


    I would really appreciate help getting this fixed because this portfolio is my lifeblood and I need it to work. 

    I will add I have gone through the following steps so I would appreciate a little bit more of a serious response then directing me to a troubleshoot page:

    - Uninstalled manually the Visual composer plugin

    - Tried Shutting on and off the other plugins

    - Tried building brand new sections on the website to no avail.

    - Refreshed my browser, cache, computer and plumbing

    - Updated my php from 5.4 to 5.5

    - Checked all of the videos, none of which covered this error

    - and yes... my wordpress is 100% up-to-date

  •  8,992
    Tahir replied

    Hey ,

    Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .

    Best.


    ThemeNectar Support Team