So I have been using Salient for a while, but I have not updated because of the issue that the Visual Composer refuses to show up on my site, and I mean it works in the admin panel, but none of the features show up right now. I am extremely stressed because the only reason I forced myself to update is because the 4.3 composer which I originally bought was having a ton of bugs on the portfolio.
The issue seems to be with the portfolio, the sliders, and other custom graphics, because the navigation and typography seem to work just fine.
I would really appreciate help getting this fixed because this portfolio is my lifeblood and I need it to work.
I will add I have gone through the following steps so I would appreciate a little bit more of a serious response then directing me to a troubleshoot page:
- Uninstalled manually the Visual composer plugin
- Tried Shutting on and off the other plugins
- Tried building brand new sections on the website to no avail.
- Refreshed my browser, cache, computer and plumbing
- Updated my php from 5.4 to 5.5
- Checked all of the videos, none of which covered this error
So I have been using Salient for a while, but I have not updated because of the issue that the Visual Composer refuses to show up on my site, and I mean it works in the admin panel, but none of the features show up right now. I am extremely stressed because the only reason I forced myself to update is because the 4.3 composer which I originally bought was having a ton of bugs on the portfolio.
The issue seems to be with the portfolio, the sliders, and other custom graphics, because the navigation and typography seem to work just fine.
I would really appreciate help getting this fixed because this portfolio is my lifeblood and I need it to work.
I will add I have gone through the following steps so I would appreciate a little bit more of a serious response then directing me to a troubleshoot page:
- Uninstalled manually the Visual composer plugin
- Tried Shutting on and off the other plugins
- Tried building brand new sections on the website to no avail.
- Refreshed my browser, cache, computer and plumbing
- Updated my php from 5.4 to 5.5
- Checked all of the videos, none of which covered this error
- and yes... my wordpress is 100% up-to-date
Hey ,
Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .
Best.
ThemeNectar Support Team