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  Public Ticket #715736
Font-Awesome does not display
Closed

Comments

  • Cyril started the conversation

    My font awesome glyphs do not display anywhere on the site, in nectar shortcodes when I go select font-awesome glyphs they all show up as boxes.

  •  8,992
    Tahir replied

    Hey,

    This bug was fixed in VC 4.10 .

    We just released Salient 7.0.7, If you've already installed Salient VC 4.9.2 you'll need to delete it and update to 4.10 to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/" class="redactor-linkify-object">https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/
    Best.


    ThemeNectar Support Team 

  • Cyril replied

    I have followed the instructions, and nothing has changed. I require further support. 

  • Cyril replied

    Additionally, 

    • icons are still missing (see pretty photo screen shot - bottom right)
    • pretty photo buttons to move left/right are off, the semi-transparent background is missing
    • slider offset  is off by 15px

    I need real solutions, and quickly please. I intend to be building sites based on your templates, I would appreciate some solid support please. Thank you.

  •  8,992
    Tahir replied

    Hey Again,

    Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .

    Best.


    ThemeNectar Support Team 

  • Cyril replied

    I have the newest  version of everything from your download repository. I am not using any other 3rd party plug-ins. My caching is turned off. Can I get some real solutions now please?

  •  8,992
    Tahir replied

    Hey,

    This plugin is loading a fontawesome file too . See screenshot: http://prntscr.com/ameb9v .

    Try opening your functions.php file and changing these items:

    wp_enqueue_style('font-awesome');
    wp_register_style('font-awesome', get_template_directory_uri() . '/css/font-awesome.min.css');
    to this:

    wp_enqueue_style('font-awesome-2');
    wp_register_style('font-awesome-2', get_template_directory_uri() . '/css/font-awesome.min.css');

    Cheers


    ThemeNectar Support Team 

  • Cyril replied

    I tried your change, 

    wp_enqueue_style('font-awesome-2'); 
    wp_register_style('font-awesome-2', get_template_directory_uri() . '/css/font-awesome.min.css');

    and also

    function nectar_font_awesome() {
    wp_enqueue_style('font-awesome-2', get_template_directory_uri() . '/css/font-awesome.min.css');
    }

    for good measure, non affect.  functions.php has been reverted. 

  •  8,992
    Tahir replied

    Hey Again,
    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
    Have made the ticket private.
    Best.


    ThemeNectar Support Team 

  • Cyril replied

    ticket is still public

  • Cyril replied

    *deleted duplicate*

  •   Cyril replied privately
  •  8,992
    Tahir replied

    Hey Again,

    Your Magee shortcodes plugin was conflicting .

    Best.


    ThemeNectar Support Team 

  • Cyril replied

    So what is your solution? Will this fix the other problems I have highlighted? 

  •  8,992
    Tahir replied

    I Deactivated the plugin and its working now. You will have to not use the Magee shortcodes plugin. 

    Best.


    ThemeNectar Support Team 

  • Cyril replied

    Thanks for the support Tahir.