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  Public Ticket #724810
add email and phone in menu
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  • Laeni started the conversation

    Hi there, 


    My client would like to have her email (with relevant link to mail) on her menu.

    I managed to add her telephone number but when I added the email it duplicated it over two lines.  I would like the email to be right next to the telephone.  Can you help please?


    Then the images on the home page (fly in text boxes) are not displaying on tablets.  Works fine on mobile and laptop.  Any suggestions to fix that?  Also they each seem to have a click through to the home page but I never inserted any url link to do that.  My client wants that removed.  Please help.


    Thanks Laeni

  • Laeni replied

    How long do you usually take to respond to queries??

  •  8,993
    Tahir replied

    Hey, 

    I cant see any of those element you mentioned on the Site url ? .

    Bes.t


    ThemeNectar Support Team 

  • Laeni replied

    Hi Tahir, 

    Regarding my first query - I removed the telephone number (she changed her mind and only wants the email address) and the duplicate email as it did not look good - the site is live.

    I have added it quickly just to do a screen shot so you see what it looks like but have removed it again ( Screen Shot 2016-04-07 at 3.53.35 PM.png  )  This is how I added it in the custom menu (Screen Shot 2016-04-07 at 3.53.46 PM.png)

    Please can you tell me how to add the CONTACT US button correctly to link to this address <a href="mailto:[email protected]"> on the menu area.  

    The re the other questions -  A) the two grey and one yellow banner (home page example) which is in the attached screen shot does not display on a tablet - only only on mobile and PC and B) you can see when i hold the mouse over the banner there is a click through link which i never inserted. (  Screen Shot 2016-04-07 at 3.49.31 PM.png )

    Hope that makes my queries clearer for you.  Thanks Laeni.

  •  8,993
    Tahir replied

    Hey ,

    You need to add Single Quotes in the A tag in html as Double Quotes get stripped by WP . 

    So your a tag would be like this : 

    <a href='mailto:[email protected]'>
    

    Best.


    ThemeNectar Support Team 

  • Laeni replied

    Thanks.  Can you answer the other question too please??

  • Laeni replied

    Hi Tahir

    It is still displaying on the menu below where it should be.  It needs to line up.  Please can you send me a screen shot of excatly how the menu item needs to be set up as I am clearly doing it incorrectly.


    Many Thanks

  •  8,993
    Tahir replied

    Sorry for the weekend delay. You need to add it like this : http://prntscr.com/ar0d97

    Best.


    ThemeNectar Support Team 

  • Laeni replied

    Thanks Tahir.  It worked.

    The re the other questions -  A) the two grey and one yellow banner (home page example) which is in the attached screen shot does not display on a tablet - only only on mobile and PC and B) you can see when i hold the mouse over the banner there is a click through link which i never inserted. (  Screen Shot 2016-04-07 at 3.49.31 PM.png ) Attached further down.


    L


  •  8,993
    Tahir replied

    Hey ,

    See screenshot: http://prntscr.com/arp2py . You have a column link and Parallax Row set in the VC Row Options .

    Please clear the row or delete and recreate it  . 

    Best. 


    ThemeNectar Support Team 

  • Laeni replied

    Cool.  Will do,  Thanks

  • Laeni replied

    You can close this one off too.  Thanks L