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  Public Ticket #732743
Font not loading
Closed

Comments

  • Emilie started the conversation

    Hello

    i chose Lato in the salient setting but there are some part of my website where it's not working, like the title on the header's image or in the navigation and some other places.

    What can be the issue please?


    Thanks a lot. 

  •  8,993
    Tahir replied

    Hey ,

    We have an update coming out in the next Couple of hours with WP 4.5 fix .  Please update it when its up . That should also fix the font issue. 

    Best.


    ThemeNectar Support Team 

  • Bryan replied

    I do not believe that this has been fixed in the 7.0.8 update.

  •  8,993
    Tahir replied

    Hey Again,

    Is the issue limited to the Lato font only or its present in other fonts as well ?. If its just Lato it could be a Google Font issues and we wont be able to do anything in that case. 

    Best. 


    ThemeNectar Support Team 

  • Bryan replied

    For me, it is every font I choose.

  •  8,993
    Tahir replied

    Hey Again,
    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
    Also you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Bes.t 


    ThemeNectar Support Team