Hello there. Unfortunately since my last salient themeupdate the feature of a dynamic bottom padding of the carousel seems to be out of function and the gap between textblock and bottom is constant and - especially on mobile - immense. Is there a way to fix it and reactivate the automatic adapting bottom padding?
Thanks for support. Massimo
p.s. ignore the ssl-certifacte alert. its a test-area.
Hey Tahir, we installed your brandnew theme today, checked everything (btw fixed the bug with VC and WP4.5) - but the problem's still there. The carousel takes its "highest" item and keeps that height instead of checking the height of each items-row by adapting the height of its container-row (keeping the defined padding). This was a faboulous feature before. Can you imgagine where the bug derives from? Have a look at: http://www.vvdk.de
Hey, Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. Best.
Hello there.
Unfortunately since my last salient themeupdate the feature of a dynamic bottom padding of the carousel seems to be out of function and the gap between textblock and bottom is constant and - especially on mobile - immense. Is there a way to fix it and reactivate the automatic adapting bottom padding?
Thanks for support. Massimo
p.s. ignore the ssl-certifacte alert. its a test-area.
Hey ,
Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .
Best.
ThemeNectar Support Team
Hey Tahir,
we installed your brandnew theme today, checked everything (btw fixed the bug with VC and WP4.5) - but the problem's still there. The carousel takes its "highest" item and keeps that height instead of checking the height of each items-row by adapting the height of its container-row (keeping the defined padding). This was a faboulous feature before. Can you imgagine where the bug derives from? Have a look at: http://www.vvdk.de
Thanks for echoes. Massimo
Hey,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Best.
ThemeNectar Support Team
... find anything?
Hey Again,
I cant seem to find the bug , Though have notified the Developer and will be looking into it .
Best.
ThemeNectar Support Team
Hey Tahir.
Anything new regarding my problem?
Hey Again,
Just set these options : http://prntscr.com/av6105 . Please check if it works like before now .
Best.
ThemeNectar Support Team
Hey Tahir,
these options were assumed from the version before.
:(
Hey Again,
Notifying the developer so he can look into this for upcoming updates.
Best.
ThemeNectar Support Team