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  Public Ticket #739740
Mobile Menu
Closed

Comments

  • Anne-Laure started the conversation
    April 18, 2016 at 9:18pm

    Hello,

    When I am on a mobile, I can see a "Test" behind my menu. How can I fix that ?


    Thank you for your help.

  •  8,994
    Tahir replied
    April 19, 2016 at 2:31pm

    Hey ,

    Please see: http://prntscr.com/au41mu and remove the text in here . 

    Best.

    ThemeNectar Support Team 

  • Anne-Laure replied
    April 19, 2016 at 4:09pm

    Hello Tahir,

    Thank you for your answer.

    The thing is that I have some important informations in here. It's not written "Test"...

  • Anne-Laure replied
    April 19, 2016 at 7:47pm

    I tried to remove it, but it doesn't fix the problem.

    Are you sure it comes from this field ?

    (Sorry for my bad english...)

  • Anne-Laure replied
    April 20, 2016 at 7:53pm

    Can you help me with that problem please ?

  •  8,994
    Tahir replied
    April 21, 2016 at 4:05pm

    Hey,
    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
    Best.

    ThemeNectar Support Team 

  •   Anne-Laure replied privately
  •   Anne-Laure replied privately
  •  8,994
    Tahir replied
    April 25, 2016 at 11:48pm

    Hey Again,

    Please provide us just a username and password so we can login. I tried adding in an email but its giving an error.

     Best.

    ThemeNectar Support Team 

  •   Anne-Laure replied privately
  •  8,994
    Tahir replied
    April 27, 2016 at 12:09am

    Hey Again,

    It was in here : http://prntscr.com/ax7n8d . 

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ 

    Best.

    ThemeNectar Support Team