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  Public Ticket #742349
Demo data not removing
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  •  16
    Jen started the conversation

    I updated the demo data from the ascend theme

    In some pages there are background images in some rows and I can't seem to delete them. Ican add a new image but I can't see to work out how to NOT HAVE ANY images

  •  9,100
    Tahir replied

    Hey ,
    There is a red cross on top of the image that you can remove. If you cant see it you are likely using an older version which had this bug.

    We just released Salient 7.0.8 with the WP 4.5 Fix, If you've already installed Salient VC 4.9.2 you'll need to delete it and update to 4.11.2 to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/
    Best.


    ThemeNectar Support Team 

  •  16
    Jen replied

    So no there are no red crosses and my reponsiveness in the boxed mode is still broken :(

    SO...


    DO I need to delete salient and then reupload the new one?

    I did load up the updated on..

    Will this affect all the work I did on the child theme?


  •  9,100
    Tahir replied

    Hey Again,

    1. Do you have Theme version 7.0.8 installed ?. 
    2.  If yes Switch to it and not the child Theme . Does that fix the Issue ?. 
    3. Be sure to turn off this Move Dynamic/Custom CSS Into External Stylesheet? option : http://prntscr.com/avl666 and save changes. 

    Best.


    ThemeNectar Support Team 

  •  16
    Jen replied

    I have turned off all plugins except visual editor. I am using the latest theme. The move Dynamic is not on I can't see a red cross in the panel.

    So NOT FIXED and responsiveness also not working in boxed format

  •  9,100
  •  16
    Jen replied

    I FIXED the responsiveness.


    I have had absolutely NO JOY fixing the fact that the demo data won't delete ( especially background images in rows and columns...

    This is the reason fro this ticket..


    Demo data not removing each time I had to instead delete the whole row/column and recreate instead iof being able to overwrite your images with mine



  •  9,100
    Tahir replied

    Hey Again,

    I can see the Image red cross perfectly and can remove the image: http://prntscr.com/ax8xvf

    Best


    ThemeNectar Support Team 

  •  16
    Jen replied

    Tahir, this is an image I ADDED


    Can you instead look at one of the dummy images ie here

    http://sydneyvocalarts.com/wp-admin/post.php?post=2946&action=edit


    http://sydneyvocalarts.com/portfolio/enrolment_timetables_and_fees/

    in the single image column there is a bvlack box that I can't remove.. its dummy data.





  •  9,100
    Tahir replied

    Hey Again,

    I just set another image in the Single Image Options Box and then was able to see the red cross button to remove the image. Seems like a glitch will notify the developer to look into this. 

    Best.


    ThemeNectar Support Team