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  Public Ticket #747764
Site Extremely Slow
Closed

Comments

  • Brandon Conn started the conversation

    Ever since 7.0 my site has been slow. I've gone back and forth with support here and with host. I changed theme temporarily and it fixed my issue. I ran on gtmetrix.com and under waterfall there is a serious error that causes load time to go up considerably. The screen shot attached was 5 seconds but it's usually worse.

  •  8,994
    Tahir replied

    Hey Again,

    From the Error it seems that the minified file created by W3Total cache is not accessible and therefore resulting in a 404. Please check the File Permission of the plugin folder. See url : https://codex.wordpress.org/Changing_File_Permissions .

    Also it could be likely due to the Plugin Configuration. You will have to contact Godaddy Support as its a server issue. 

    Best.


    ThemeNectar Support Team 

  • Brandon Conn replied

    The URL you suggested doesn't work. 

  • Brandon Conn replied

    Disregard. It didn't put the whole URL

  • Brandon Conn replied

    Yeah. Haven't fixed the site but got the URL working you said to check out working. It was missing characters In your reply

  • Brandon Conn replied

    W3 Total cache was something I added just the other day to try and help fix the site. Once the site makes it's initial long load in it was actually pretty fast with that. I deactivated the plug in and that error is gone but now the site is slower. I Just added it back and trying to figure out the file permissions thing but am having no luck.