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  Public Ticket #749959
Portfolios aren't showing in mobile version
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Comments

  •  1
    Hercules started the conversation

    I just switched off the responsive option, and it works great except the portfolios are not loading on mobile devices. See attached URL for one example. Here is another:

    http://www.fisherlightingandcontrols.com/what-weve-done/

    Thank you!

  •  8,994
    Tahir replied

    Hey ,
    See console error: http://prntscr.com/axn116 .

    We just released Salient 7.0.8 with the WP 4.5 Fix, If you've already installed Salient VC 4.9.2 you'll need to delete it and update to 4.11.2 to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/
    Best.


    ThemeNectar Support Team 

  •  1
    Hercules replied

    Hi Tahir,

    I updated everything (Wordpress, Salient and Salient Visual Composer), and now the portfolios don't display at all on any device. Please help - this is urgent! Thank you.

  •  1
    Hercules replied

    Never mind - I fixed it by changing the page templates to default and adding the portfolio as an element. Thanks!

  •  1
    Hercules replied

    Actually, it keeps alternating between the broken version and the working version and I have no clue why. Please help - this is a major issue.

  •  8,994
    Tahir replied

    Hey ,

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ 

    Best.


    ThemeNectar Support Team 

  •  1
    Hercules replied

    I have tried this several times and it still shows up broken occasionally. The behavior is strange - clearing it has both made it show up as broken and show up normally. Then, after a few refreshes and no other changes, it will alternate between the two again.

    I THINK it's working now, but again, it seemed to be working before and then it suddenly didn't. What's going on? Thanks, Tahir.