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  Public Ticket #759008
woo commerce
Closed

Comments

  •  1
    Gilda started the conversation
    May 5, 2016 at 1:29pm

    Menu for my woocommerce product will not load the page

    site: drpop.org

    woocommerce page: http://drpop.org/product/big-water-a-graphic-novel/

    cannot make it load from menu

  •  8,994
    Tahir replied
    May 5, 2016 at 3:16pm

    Hey ,

    See screenshot: http://prntscr.com/b0irm8 . There seems to be a JS error.

    Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .

    Best.

    ThemeNectar Support Team 

  •  1
    Gilda replied
    May 5, 2016 at 7:49pm

    OK

    I have latest Wordpress (4.5.1) and Salient (7.0.8) and Salient Visual Composer ( 4.11.2)

    I turned off all plugins including Woo Commerce and then turned on Woo Commerce, but no correction

    I am using a child theme

    I am installing Better Wordpress Minify, but meanwhile, is all of the above correct?

  •  8,994
    Tahir replied
    May 5, 2016 at 10:47pm

    Hey Again,

    Please switch to Parent theme and turn off Bwf minify plugin . 

    Also clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ 

    Bwf minify is causing the issue: http://prntscr.com/b0obg3  .Turn off minification and then deactivate plugin .


    Best.

    ThemeNectar Support Team