Okay
  Public Ticket #759325
Keep receiving fatal error message after updating plugin
Closed

Comments

  • Danielle Turner started the conversation

    Hello,

    I recently updated wordpress on our company website but after doing that, none of the content used in Visual Composer is showing up. I tried activated an updated version but it keeps giving the following message: Fatal error: Cannot redeclare wpb_getImageBySize()

    Can you help with this issue? Thanks!

  •  8,994
    Tahir replied

    Hey ,

    You need to first Delete the VC Plugin and then Install the Update version 4.11.2 . 

    Best.


    ThemeNectar Support Team 

  • Danielle Turner replied

    Hey there,

    I definitely did that already and I'm still receiving the same message. Thanks

  •   Danielle Turner replied privately
  •  8,994
    Tahir replied

    Hey Again,

    You need to update the Theme to version 7.0.8 as well. 

    We just released Salient 7.0.8 with the WP 4.5 Fix, If you've already installed Salient VC 4.9.2 you'll need to delete it and update to 4.11.2 to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/
    Best.


    ThemeNectar Support Team