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  Public Ticket #766495
Visual composer white screen
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Comments

  • Mike started the conversation
    May 12, 2016 at 7:10pm

    Hi,


    We have an issue with Visual Composer, we managed to get it to work with the latest version that comes in the Salient theme after it completely stopped working with the latest WP 4.5.2 update. We are using PHP version 5.6

    We can now edit the items that had already been created with VC, but when we click the large + sign in the admin to add another element we just get a white screen pop u... see attached screenshot.

    Is there a fix for this?

  •  8,994
    Tahir replied
    May 12, 2016 at 11:30pm

    Hey,

    You likely need to increase your php memory. See : http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP .

    Add this to wp-config.php via FTP after the WP_debug line :

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '256M' );
    Bes.t

    ThemeNectar Support Team 

  • Mike replied
    May 13, 2016 at 2:33pm

    Hi, thanks for the info, but this still does not workfor us and we have a 1gb limit, see attached. We also added those two lines in the WP_config file, but we still have the same issue.

  • John replied
    May 13, 2016 at 8:05pm

    Having the exact same issue. Visual Composer no longer works after the latest WP 4.5.2 update.  Help!

  •  8,994
    Tahir replied
    May 13, 2016 at 8:56pm

    @John 

    We just released Salient 7.0.8 with the WP 4.5 Fix, If you've already installed Salient VC 4.9.2 you'll need to delete it and update to 4.11.2 to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide:

    ThemeNectar Support Team