However I have an annoying problem. Contact Forms 7 is preventing me from editing settings of any element in visual composer. When I click on a small pencil icon for an element, a partial popup window just shows up and fails to display settings, but just continues to load and load indefinitely. As soon as I deactivated the plugin, everything worked ok as before, except that I still don't have a contact form!
I tried installing Pirate Form WP plugin and maybe some other but I didn't have an option to add contact form element in my page with those. I managed to find out that theme supports gravity form plugin, but I don't feel like paying extra 40$ just for the simple contact form (that still may or may not work).
Please help. I'm not familiar with code so I would be thankful if you can provide me with adequate solution to the problem.
I'm using Windows 7, Salient 7.0.8, WP 4.5.2, Firefox: 47.., Chrome: 50...
Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .
Also allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
thank you for your prompt response. I went through the checklist in effort to troubleshoot the website myself, and I did find a conflicting plugins that prevented a settings popup from opening in visual composer. In fact there are 2 plugins I needed to deactivate, IgniteUp (which I don't really need, it's just a website coming soon page), and a Duplicate Post (duplicating portfolio project pages). I guess I can find alternatives to these two plugins but I need them just until I launch my website so I would consider this a solution to my problem :)
First of all, your theme is great.
However I have an annoying problem. Contact Forms 7 is preventing me from editing settings of any element in visual composer. When I click on a small pencil icon for an element, a partial popup window just shows up and fails to display settings, but just continues to load and load indefinitely. As soon as I deactivated the plugin, everything worked ok as before, except that I still don't have a contact form!
I tried installing Pirate Form WP plugin and maybe some other but I didn't have an option to add contact form element in my page with those. I managed to find out that theme supports gravity form plugin, but I don't feel like paying extra 40$ just for the simple contact form (that still may or may not work).
Please help. I'm not familiar with code so I would be thankful if you can provide me with adequate solution to the problem.
I'm using Windows 7, Salient 7.0.8, WP 4.5.2, Firefox: 47.., Chrome: 50...
Vladan
Hey ,
Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .
Also allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Bes.t
ThemeNectar Support Team
Hello,
thank you for your prompt response. I went through the checklist in effort to troubleshoot the website myself, and I did find a conflicting plugins that prevented a settings popup from opening in visual composer. In fact there are 2 plugins I needed to deactivate, IgniteUp (which I don't really need, it's just a website coming soon page), and a Duplicate Post (duplicating portfolio project pages). I guess I can find alternatives to these two plugins but I need them just until I launch my website so I would consider this a solution to my problem :)
Thanks for the help!
Vladan