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  Public Ticket #772867
Site breaks when woocommerce is added
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  • Andrea started the conversation

    Hello, 
    Suddenly my front page broke down and after a long search I found out it was because of Woocommerce.
    I tried installing previous versions of Woocommerce and the theme works with Woocommerce 2.2.1.  

    Do you know about this bug?  Is there anything I can do?

    Best regards,
    Andrea

  •  8,994
    Tahir replied

    Hey ,

    We just released Salient 7.0.8 with the WP 4.5 Fix, If you've already installed Salient VC 4.9.2 you'll need to delete it and update to 4.11.2 to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/
    Best.


    ThemeNectar Support Team 

  • Andrea replied

    Hi Tahir, 

    Thank you so much for a fast reply. I have the newest version of both Salient (7.0.8) and VC 4.11.2.
    I updated both yesterday when the site started crashing. Still it always crashes when I install Woocommerce (except very old version, now 2.2.1). :/

    Any idea what could cause this?

    Best regards,
    Andrea

  •  8,994
    Tahir replied

    Hey ,

    You likely need to increase your php memory. See : http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP .

    Add this to wp-config.php via FTP after the WP_debug line :

    define( 'WP_MEMORY_LIMIT', '128M' );
    define( 'WP_MAX_MEMORY_LIMIT', '128M' );


    Bes.t


    ThemeNectar Support Team