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  Public Ticket #788362
Problems uploading Salient Theme
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  • Destiny started the conversation

    Having some trouble uploading the Salient theme to my Wordpress site. My site is built using Salient 2.6 (old I know), and I wanted to upload the new Salient theme, which I just repurchased. Though, every time I try to upload the theme via the Wordpress theme installer I get the "Are you sure you want to do this? Please try again." message. I get the same message when I try uploading the theme via the Theme Updater plugin I saw was recommended in another support ticket.  I've also tried uploading the theme via my FTP (FileZilla) and when I activate the theme, it basically crashes my site. I get a message that the webpage cannot be loaded, but when I change to another theme, everything works fine. 

    In addition, when I unzip the Salient theme file (down to the core Salient folder where everything is filed) and try to re-zip it, I get an error message that "The Compression cannot be performed because the path to the file or directory 'jquery-ui-1.10.0.custom.less' is too long. " I don't know if this is a factor in the installation, but I thought that I'd include it. 

    I've re-downloaded the theme multiple times from Envato, but still get the same results. I have no idea what the problem is and would love to have your help ASAP. Thank you so much.


    UPDATE: Nevermind, I got it all figured out!