I'm reaching out because the dropdown navigation does not work well on Apple devices.
If on my iphone 6 or ipad 2 air, when I navigate to ABOUT US or RESOURCES, it's not an easy experience.
If I want to go to the top-level ABOUT US page, I cannot do it on mobile devices. When I click About Us, the navigation rotates to the drop-down options: BACK, ABOUT PASTOR ROY, or WHAT WE BELIEVE. If a website visitor wants to go to the ABOUT US page, it's not clear how to make that happen. Every time someone taps on ABOUT US, the navigation rotates. In order to open that page, I have to TAP AND HOLD the ABOUT US link and wait for the additional menu to pop-up. Then I have to select OPEN IN NEW TAB. If I just select open, it still doesn't work.
I had to troubleshoot this over 4 or 5 times to figure this out, and I build websites. The average person would NEVER figure that out. Even more, some would decide to never come back to our website because of the confusion.
This seems like a bug and is not customer friendly.
How can you make this more customer friendly?
After some initial research, I found a site with a navigation and sub-menu structure that's much easier to use on mobile devices. Refer to http://www.fullgospelbaptist.org/.
I appreciate your reply and the video. I have reviewed it multiple times. I've made a few changes and tested to get the result I want, but I'm stuck. Please see the attached image and advise.
I'm reaching out because the dropdown navigation does not work well on Apple devices.
If on my iphone 6 or ipad 2 air, when I navigate to ABOUT US or RESOURCES, it's not an easy experience.
If I want to go to the top-level ABOUT US page, I cannot do it on mobile devices. When I click About Us, the navigation rotates to the drop-down options: BACK, ABOUT PASTOR ROY, or WHAT WE BELIEVE. If a website visitor wants to go to the ABOUT US page, it's not clear how to make that happen. Every time someone taps on ABOUT US, the navigation rotates. In order to open that page, I have to TAP AND HOLD the ABOUT US link and wait for the additional menu to pop-up. Then I have to select OPEN IN NEW TAB. If I just select open, it still doesn't work.
I had to troubleshoot this over 4 or 5 times to figure this out, and I build websites. The average person would NEVER figure that out. Even more, some would decide to never come back to our website because of the confusion.
This seems like a bug and is not customer friendly.
How can you make this more customer friendly?
After some initial research, I found a site with a navigation and sub-menu structure that's much easier to use on mobile devices. Refer to http://www.fullgospelbaptist.org/.
Thank you,
Ramon
Hey ,
You can use the Slider Out Mobile menu or the Classic Dropdown as well. In total we have three variants of Mobile menus .
ThemeNectar Support Team
Hello Tahir,
I appreciate your reply and the video. I have reviewed it multiple times. I've made a few changes and tested to get the result I want, but I'm stuck. Please see the attached image and advise.
Thank you,
Ramon
Hey Again,
I am afraid we dont have such an option available at the moment and would require custom work .
Best.
ThemeNectar Support Team