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  Public Ticket #795977
Visual composer not responding
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  • Darren started the conversation

    Hello

    I've been using the Salient Wordpress theme for my website. Everything seems to work perfectly except when I try to edit page content using the Visual Composer. Each time I click to 'Add an element' (like a portfolio or text block) nothing happens. I watched one of your tutorials on youtube and it seems once you click to add an element, a new window should open in order to edit and add that element. I can open and close the 'Add an element' window with no issues, it doesn't make the site freeze or anything, it just won't let me add stuff to the page.

    I've tried reinstalling the theme, deleting any other plugins which might affect the theme and I switched on the permissions under the Visual Composer tab. 

    Any help or advice would be greatly appreciated!

    Thanks

    Darren

  •  8,994
    Tahir replied

    Hey ,

    We just released Salient 7.0.8 with the WP 4.5 Fix, If you've already installed Salient VC 4.9.2 you'll need to delete it and update to 4.11.2 to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/
    Best.


    ThemeNectar Support Team