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  Public Ticket #800546
PayPal Incontext Conflict
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  • Dean started the conversation

    Hey team.

    I have just installed the new PayPal Incontext Checkout:

    https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/

    I am having a conflict that is causing the PayPal popup frame not to work and revert to the backup offsite PayPal window.  I have spoken to PayPal Dev Support and my host and they both think it is a conflict with my theme.

    I am also having an issue with the PayPal button in the cart being slightly offscreen?  (See attached)
    Apparently it's also best practice to have it positioned directly in line and below the woo checkout buttons?

    I would love to get your input and see what we can do.

    Cheers

    Dean


  •  8,994
    Tahir replied

    Hey ,
    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Thanks


    ThemeNectar Support Team 

  • Dean replied

    HI.

    I tried both those changes but no change.

    I also upgraded to the latest woocommerce and upgraded to Salient 7.0.9

    Any more ideas?


  •  8,994
    Tahir replied

    Hey Again,
    Sorry but we cant help resolve Third party plugin conflicts as per Themeforest Policy : http://themeforest.net/page/item_support_policy . Please contact the plugin developer .
    Best.


    ThemeNectar Support Team 

  • Dean replied

    Fair enough.

    I don't think I am going to have much luck getting PayPal to help out though.

    Can you share any hints as to what the conflict might be or refer me to anybody who might be able to help?


    Cheers

    Dean