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  Public Ticket #819745
Visual composer has disappeared?
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  • Kobi started the conversation

    Hello there, 

    I'm trying to edit the content on my homepage but the visual composer/ page builder module does not appear in the back end. This means that I can edit my site but only via the "classic mode".


    Can anyone help to explain why this is happening?


    Kobi

  •  8,994
    Tahir replied

    Hey ,

    Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .

    The issue can be fixed with any of the following approach, please follow them one by one:

    1) At first Increase the AutoSave Interval by adding the line in define( 'AUTOSAVE_INTERVAL', 160 ); // Seconds into wp-config.php file of your WordPress Directory, just above the /* That's all, stop editing! Happy blogging. */ line. Use 240, 300 etc if 160 doesn’t work.

    Reference: http://codex.wordpress.org/Editing_wp-config.php#Modify_AutoSave_Interval

    2)Increase the PHP Memory limit:

    a) Edit your wp-config.php file and enter the following:

    define('WP_MEMORY_LIMIT', '96M');

    WordPress memory can be different to the server – you need to set this regardless of server memory settings

    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    b) If you have access to your PHP.ini file, change the line in PHP.ini If your line shows 32M try 64M:

    memory_limit = 64M ; Maximum amount of memory a script may consume (64MB)

    c) If you don’t have access to PHP.ini try adding this to an .htaccess file:

    php_value memory_limit 64M
    d) If none of the above works then talk to your host & ask them to increase it.
    Best.


    ThemeNectar Support Team 

  • Kobi replied

    Thanks - i needed to update the theme and plugin!