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  Public Ticket #840959
Issue with contact form
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  • Camille started the conversation

    Hi,

    I have a problem with all contact forms. When I click to send my contact form, the page for the result for a research appears. It means that, instead of recording and sending the message by email,  I arrive on the search page. However, if I have two contact forms on the same page, the Contact Form works correctly, the contact form si sent and I receive notification by email. 

    When I inspect the code of the page, I can see there is an issue with Ajax, i guess. On the first submit button of the first contact form on the page, I have this : <input type="submit" value="Envoyer" class="wpcf7-form-control wpcf7-submit">.
    On the second contact form's button, I have this : <input type="submit" value="Envoyer" class="wpcf7-form-control wpcf7-submit"> <img class="ajax-loader" src="[...]plugins/contact-form-7/images/ajax-loader.gif" alt="Envoi en cours..." style="visibility:hidden;"> == $0

    I installed another plugin of Contact Form, problem is the same, I have to display 2 contact forms on the same page  for that the button of submission works correctly.

    I put my Page Transitions on Salient theme options on Standard, tried to deactivated the animated page transitions, and I still have the same issue.

    Do you have any idea?

    Regards,

    Camille Marti

  •  8,994
    Tahir replied

    Hey Again,

    Please try switching to Default Theme and check if the issue still occurs . 

    Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Bes.t


    ThemeNectar Support Team