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  Public Ticket #871803
Website and visual composer are not working properly
Closed

Comments

  • Giovanna started the conversation

    Hello everyone! Can you help me, please?

    My website is not working properly.

    Sometimes (very frequently) the homepage does not load.

    I also can not edit my posts on Visual Composer, because whenever I click on preview (the blue button) it goes directly to my posts list or there is an error on the page, the other issue I am having is that the images do not load properly on Visual Composer. 

    Thank you!

  •  8,403
    Tahir replied

    Hey Giovanna,

    This seems to be a server configuration issue. Please have your hosting provider check the Server Error Logs for you : 

    Best.


    ThemeNectar Support Team 

  • Giovanna replied

    Thank you for the heads up!

    I already contacted the support and fixed! :)

  •  8,403
    Tahir replied

    Hey Again,

    So is the Visual Composer issue resolved ? .

    Best/


    ThemeNectar Support Team 

  • Giovanna replied

    Yes, thank you so much!