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  Public Ticket #896785
Video Background on Microsoft Edge Browser
Closed

Comments

  •  2
    Tom started the conversation

    Dear Support-Team,

    until today I was able to solve every problem. I am using Salient on several websites. Now I have serious issues with video backgrounds on Microsoft Edge. It seems to be a common problem...

    Actually I am working on localhost. I created a row with video background plus overlay color. Embedded videos are webm, mp4 and ogv. Google Chrome and Mozilla Firefox are performing as expected - only Microsoft Edge 38.14393.0.0 is not playing the video...

    Your demo website incl. video background - http://themenectar.com/demo/salient-agency/ - is also not working with MS Edge.

    Is this a video codec issue - or must I modify the code?

    Thanks for your support.
    Tom

  •  2
    Tom replied

    Hey ThemeNectar,

    this turns out to be an unsolved problem (?) Even your demo website - using video background - does not work with Microsoft Egde - see link below... I tried all your suggested solutions - htaccess modifications - php and so on - and my video files are ok -> result = failure. Although your own demo is not working with MS Edge, it seems to be a serious issue...

    Please help!
    THX!

  •  9,358
    Tahir replied

    Hey Tom , 

    Thanks for the Info . Assigning the Ticket to the Developer so this can be looked into for upcoming updates. 

    Bes.t 


     Salient Support Team