Okay
  Public Ticket #899070
Cant pay
Closed

Comments

  •  2
    Wietse started the conversation
    September 22, 2016 at 5:23pm

    Hello, 

    I have a problem, my costumers can't pay. 
    You can go to the check out page, and choose your payment methode. 
    But you can't go to the safe page and pay.
    I work with Mollie as payment module, but when i called them the say that the problem is in the Javascripts? 

    I hope we can work this out! 

    Greets 
    Wietse Buma 
    Jack and Lumber 

  •  8,996
    Tahir replied
    September 22, 2016 at 5:31pm

    Hey Wietse,
    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Thanks

    ThemeNectar Support Team 

  •  2
    Wietse replied
    September 22, 2016 at 5:35pm

    Hello Tahir, 

    Thanks for the quick response, i think it is fixed! 

    Thanks


  •  2
    Wietse replied
    September 22, 2016 at 5:45pm

    Hello , 

    I have one more question, in the check out menu there is one more problem.
    If you click on afterpay, you cant accept the payment terms, the box is gone.

    How can i get it back? I email afterpay, but the say it's a script problem. 

    Hope to hear from you! 


  •  8,996
    Tahir replied
    September 22, 2016 at 5:50pm

    Hey Again,

    Please turn off the Form Styling Options in here :  

    Best.

    ThemeNectar Support Team 

  •  2
    Wietse replied
    September 22, 2016 at 6:14pm

    Thanks Tahir 

    Problem solved! 

    Have a great day!